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Jim
Muir, CHA
President - Summit Resort Management Inc.
Jim Muir is a committed hotel professional with 34 years of
experience in the business. Jim was born in Scotland and grew
up in Kitchener, Ontario. After graduating from Fanshawe College,
with a degree in Hotel, Restaurant, and Catering Management,
Jim worked with Holiday Inns for a period of 12 years in various
management capacities at properties located from coast to coast
across Canada. Jim has resided in Canmore for twelve years while
he was Manager of The Timberline Lodge in Banff before assuming
the position as General Manager at the Chateau Canmore Resort.
Accredited by the American Hotel Motel Association as a Certified
Hotel Administrator, Jim is results oriented with a proven track
record. Jim was recognized as a leader in the Canadian Hotel
Industry when the Chateau Canmore Resort was awarded “1996
Hotel of the Year” by Choice Hotels Canada. During the
summer of 1997 Jim studied Hotel Real Estate, Development, and
Hotel Investment, as well as Hotel Planning and Design at Cornell
University in New York. Most recently, Jim studied Condominium
Management with Canadian Condominium Institute.
Jim went on to start Summit Resort Management for the purpose
of providing consulting and management services to Resort
and Hotel developments and operations in Western Canada. Summit
operated the Banff Boundary Lodge, which opened in 1998 and
opened The Riverside Mountain Lodge located in Fernie, B.C.
in 1999 and the Windtower Mountain Lodge in Canmore in 2002.
Other projects include consulting and market studies for various
hotel, resort, and mixed-use developments throughout Alberta
and British Columbia.
Currently, Summit operates the Falcon Crest Lodge in Canmore and the new Acclaim Hotel at Calgary Airport, and recently took over the management of Copperstone Resort in Deadman’s Flats, Alberta. The Falcon Crest Lodge, a condominium property with a rental pool opened in March of 2005. Since opening, financial results have exceeded optimistic projections.
Jim’s involvement at Advantage West Inns & Suites included the development of a limited service hotel concept utilizing modular construction. The Advantage West Inns & Suites property opened in Fort McMurray in July 2004 and the property enjoyed the highest market-share in Fort McMurray. This property was sold in 2008.
While Jim enjoys the hotel business,
he also takes time to pursue other interests which include
his family, skiing, mountain biking, sailing, traveling, and
following Formula One motor racing. Jim is past chairman and
a founding member of the Canmore / Kananaskis Tourism Board
and has sat on Canmore Planning Commission and the Development
Appeal Board.
Jim maintains an uncompromising
belief in guest satisfaction, delivering guest service that
goes beyond the guests’ expectations. Jim will continue
to be involved with operations in planning, strategy, and
assuring the team is focused on the commitment to the property
objectives. It is very important that Jim brings value to
any project in which he participates, and will continue to
strive for high standards in the properties in which Summit
will operate, maximizing the full profit potential.
Stewart
Winterburn, CHA
Vice-President, Hotel Operations
General Manager – Acclaim Hotel, Calgary
Stewart Winterburn, career hospitality professional brings 19 years of hotel and management experience to the Summit Hotels & Resorts management team. Stewart joined the SRM team and opened his first hotel as General Manager in 1998. With a proven record of getting the job done during the challenging opening period Stewart has opened three hotels in the Canmore area, one in Fort McMurray and most recently the new Acclaim Hotel Calgary Airport.
In 2000 Stewart received his professional designation as Certified Hotel Administrator (CHA). In 2001 and 2002 Stewart played a lead role in reforming the Canmore Hotel & Lodging Association as President. In other community activities he sat as member of the Board of Directors for the Canmore Chamber of Commerce, and was actively involved as member of the Canmore Rotary Club.
Committed to being an industry leader Stewart has seen properties he manages achieve top market share and ADR in their market. Recognition has included Good Housekeeping Awards through the Hotel Association of Canada’s Canada Select program. Top rankings on user based review sites such as Trip advisor, and Expedia reflect his commitment to provide an exceptional guest experience while achieving the organizations financial goals.
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Edward
Keenan
Vice President- Resort Operations
General Manager – Falcon Crest Lodge, Canmore
Edward is the latest addition
to the team bringing over 10 years of experience in the hotel
and resort business. Prior to his appointment in Fort McMurray,
Edward was Operations Manager at the Quality Inn University,
Calgary. During his seven years at the Quality Inn, Edward
was instrumental in achieving many awards and accolades including
Choice Hotels prestigious Gold Award. Previously Edward worked
his way into management at the Quality Resort Chateau Canmore
where he first encountered Jim and Stewart. Edward is no stranger
to Canadas North having been born and raised in Whitehorse,
Yukon.
In his capacity as General Manager at Advantage West Inns
and Suites, Edward was instrumental in exceeding all expectations,
exceeding bottom line profit projections. Currently Edward
is General Manager of the Falcon Crest Lodge. Edward has led
his team to only deliver the highest standard of service while
assuring bottom line profits continue to grow. The Falcon
Crest Lodge maintains a top position on Trip Advisor.
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Tanya
Yurko
Operations Manager- Copperstone Resort
Tanya is the latest addition to the team, bringing over 10 years of managerial experience to Summit. Prior to her appointment at Copperstone Resort, Tanya worked in various management capabilities at The Edmonton Marriott at River Cree Resort, was instrumental in the opening of the resort and setting a new standard in room cleanliness while successfully reducing the level of turnover. Previously Tanya was the Reservation and Revenue Manager for The Fantasyland Hotel in Edmonton Alberta. Her experience in various departments, attention to detail and commitment to Guest and Employee Satisfaction will be a contribution to the growth and success of Copperstone Resort.
Joan
Cook
Accountant – Summit Resort Management
Joan joined Summit in 1998.
With 25 years of experience in the hospitality industry, including
10 years as accountant and assistant controller at the Banff
Springs Hotel, Joan is an important asset in the Summit team.
Joan has been instrumental in streamlining accounting procedures
and in providing accounting solutions for rental pool distribution
and implementing our efficient system for prompt revenue distribution.
Nova
Gregor
Accountant – Acclaim Hotel
Nova joined Summit in October of 2008. Prior to joining the Summit team Nova operated her own accounting business and brings with her 20 years of accounting experience. She has also served on numerous boards as their accountant, including Drayton Valley Thunder Hockey Team, and the Drayton Valley Minor Hockey for over 10 years. She has been a great asset in the opening of Calgary’s Acclaim Hotel.
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